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How to set Auto-return on PayPal (Redirecting back to the Facebook store)

Once a client completes the purchase of an item on your Facebook store, he/she can be automatically redirected back from PayPal to your Facebook store. Here is how you set this up:

 

1. Log into your PayPal account and click on the 'Profile' sub tab under My Account.

1_PayPal_Profile.png

 

2. Click the 'Website Paymen' Preferences' link under 'Selling Preferences'.

1C_Auto_return.png

 

3. Click the On the radio button to enable 'Auto Return'.

2C_Auto_return.png

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7 Comments

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  • 0
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    Kenna Jean Rieske

    I don't know if Paypal changed its layout recently or if it's just because I'm a new user, but my account "overview" page doesn't look like this. I hunted around, but I could not find a "website payment preferences" link anywhere.

  • 0
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    Dodi Vincent

    I had the same problem as Kenna Jean Rieske. Does anyone have a solution to this problem?

  • 0
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    Emma Harper

    The solution is very simple - You will need to upgrade your Paypal from a personal account to a Business or* Premier account*. (2 seconds, 100% free process).

    Here is how to do that:  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=12447&m=SRE

  • 0
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    Moana Latimer-Bruton

    i have a business paypal and i still cant find it ?

     

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    Emma Harper

    Hi Moana, I'm afraid I didn't understand your question. Could you please email me to emma@storeya.com and elaborate?

  • 0
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    Krysty Adcroft

    PayPal now asks for a URL to redirect to. What should this URL be?

  • 0
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    Emma Harper

    Hi Krysty,

    Please send us an email to support@storeya.com and state the email address/FB profile you used to create a StoreYa account, this will help us to further assist you.

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