If for any reason you can't have your Magento API credentials working,
you can use one of StoreYa's other solutions for Magento which don't require API credentials at all -
First try our Google Base Feed URL solution following this guide -
https://storeya.zendesk.com/hc/en-us/articles/203852178-How-to-extract-Google-Base-Feed-from-Magento
As a last resort try our CSV solution (the downside of this one is that future updates of products will have to be done the same way and couldn't be done automatically as in our API & Google Base solutions) -
1. Guide – https://storeya.zendesk.com/entries/20299557-import-semi-automatically-using-csv
2. Video tutorial – https://storeya.zendesk.com/entries/20308151-how-to-export-a-csv-file-from-magento
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