Q: I don't have a way to automatically export my store data – can you still help me?
A: Absolutely! Especially for you, we created a very simple CSV - don't lose us here - it is like a simple version of Excel, and all you have to do with it is fill out 7 simple columns (product name, price etc.). Below is how you do this (and we also attached a sample for you):
i. Generate a CSV (the poor version of Excel...) containing the following 7 columns per each of the product you would like to upload -
1. name, price, description, category, SKU - define per product
2. Image - the full path of the image for example: http://www.example.com/images/image.jpg.
Note: If you wish to import multiple product images, simply input the product image URLs delimited by the ">" symbol in the image column. For example:
default_image_path > additional_image_path_1> additional_image_path_2> additional_image_path_3
3. url_key - the full path of the URL for example: www.example.com/iphone.htm
ii. Log into StoreYa.com and click on the "Get started now - Connect with Facebook" button (while being connected to Facebook with a personal profile).
iii. Click on the CSV icon
iv. Type your Store's URL and click continue
v. Upload the CSV you have generated and click continue.
vi. Click the Activate button and connect your store to a Facebook fan page that you are an admin of.
vii. Click on the new Shop Now tab that was added to your Facebook fan page.
where i can upload csv file
In the import screen (where all the platforms are displayed) you have the CSV option, please select it.
If you have any further questions, please send us an email to: Support@storeya.com
I cannot find the location. can you please give me a direct link
Here you go: http://www.storeya.com/register/magento-csv
(You'll need to be logged in to StoreYa first).
I logged and click this. but it redirect to this link
Login to StoreYa > Click on the Facebook shop app > Get app > Select CSV
If you have any further questions, please direct them to email@example.com and state the email/FB profile you used to sign up with StoreYa.
Upload option is disabled, how can I upload my CSV.
Thanks for reaching out.
Please send us an email to firstname.lastname@example.org and state the email address/Facebook profile you used to create a StoreYa account.
I'll be happy to further assist you.
I have an item that has 10 different variants (a 4.5 oz lotion in 10 fragrances), can this be integrated? My website uses LightCMS, so I have to use a CVS file, but I'm not sure what to do about the variants.
Thanks for reaching out.
This variants feature will go live soon. Until then, with regards to the fragrances, the customers will see the main item in your Facebook store and once they click on the item, they will be redirected to your web store product page, where they will be able to choose the size and fragrance just before checking out.
Hello! I still can't upload my csv file made in Excel. There are all necessary columns in my file (7).
Error message "Wrong CSV file format. Missing column named: name, url_key".
And what is strange, I see the same error message when I upload your test file.
Thank you for reaching out. Please send us an email to email@example.com and state the email address/FB profile you used to create a StoreYa account. We'll be happy to further assist you.
What if the items I'll upload have different sizes and colors? How should my CSV look like?
Hi Roberto, we don't support variants at this time, please follow the guidelines in the above guide.